Privacy Policy

At Rise & Renew Coaching, your privacy and confidentiality are treated with care and respect. This policy explains how your personal information is collected, used, and protected.

I may collect the following personal information when you contact me, book sessions, or use my services:

• Your name
   
• Email address
   
• Phone number
   
• Emergency contact details (if appropriate)
   
• Basic personal information you choose to share during coaching sessions
   
• Payment details (processed securely via third-party providers — I do not store card information)
   

Your information is used only to:

• Respond to enquiries
   
• Arrange and manage coaching sessions
   
• Provide coaching support
   
• Maintain brief session notes
   
• Send important service-related information (e.g., appointment reminders)
   

Your data will never be sold, shared, or used for marketing by third parties.

All personal information shared during coaching sessions is treated as confidential. However, confidentiality may be broken if:

• There is a serious risk of harm to you or someone else
   
• A child or vulnerable adult is at risk
   
• I am required to do so by law
   

In such cases, I will aim to discuss this with you first where possible.

• Session notes are kept brief and stored securely
   
• Digital information is password protected
   
• Paper records (if used) are kept in a locked, secure place
   
• Information is only kept for as long as necessary and then safely deleted or destroyed
   

You have the right to:

• Request access to the personal data I hold about you
   
• Request corrections to inaccurate information
   
• Request that your data be deleted where appropriate
   
• Withdraw consent for me to hold your data (this may affect ongoing coaching)
   

Requests can be made via email.

If you visit this website, basic data such as cookies or analytics may be collected to help improve the site experience. This does not identify you personally.

Rise & Renew Coaching
Email: [admin@riseandrenewcoaching.com]